Do you need to add new users to Paperbox? Well, adding someone new to our platform is very simple. Here is quick guide on how to get this done in no time. 🏆
Before you start, make sure you are an Administrator user and have the permission to do so, you can always reach out to your team leader or project manager within your company to double check.
Adding the User
Giving Inbox Permissions
Adding a New User
Login to Paperbox and click on your email address or profile picture in the upper right corner. This will open up a dropdown menu where you should click on Admin Panel.
After clicking on Admin Panel you will be in the Account Settings of Paperbox. Click in the sidebar on the people icon in order to open up the User Management screen. You can view the screenshot below as an example.
Next, type the name of the users in the input field and click on + Add User when done. Repeat this step for all users.
After adding your Users they will receive an invitation to register, set up a password and will be able to login to Paperbox
💡 If you are unable to add a user to the account, it is likely you need to whitelist the domain. Read more about whitelisting a domain here.
Giving Inbox Permissions
It’s important to ensure that you give the user(s) access to the correct inbox(es) within Paperbox. Find the user by using the filter bar, or scroll through the list.
When you have found the user, click on Inboxes and select the all the inboxes that the user needs to access.
That’s it! Your user should now be able to access Paperbox and have the right Inbox available. 🎉
Need help?
If you’re stuck or you feel something is not working correctly, don’t hesitate to reach out to us via [email protected] or click on our support bubble in the bottom right corner.